1jz Privacy Policy — User Data Protection
This Privacy Policy explains how 1jz collects, uses, stores and protects the personal information of Malaysian users on our platform. Please read it carefully to understand your rights.
Effective date: 1 January 2026
1Information We Collect
When you register and use the 1jz platform, we collect several categories of information to provide you with a functional, secure service tailored to Malaysian users. The information we collect includes:
Full name, email address, phone number, date of birth, and any other information provided during account registration. This information is used to verify your identity and manage your account.
Device type, model, operating system, browser version, IP address and other technical data automatically transmitted when you access the 1jz platform via smartphone or computer.
Transaction details in MYR, including deposit and withdrawal records. We do not store full card details — sensitive payment information is handled exclusively through licensed payment processors.
Platform activity records such as pages visited, session duration, game preferences, betting history, and general usage patterns. This data helps us improve the overall user experience on 1jz.
2How We Use Your Information
Information collected by 1jz is used solely for platform operations and service improvement for Malaysian users. We do not sell or transfer your personal data to third parties for marketing purposes. The primary purposes for data use include:
- Account management: To securely create, verify, and maintain your account on the 1jz platform.
- Transaction processing: To accurately and securely process deposits, withdrawals, and VIP programme rebates in MYR.
- Customer support: To enable the 1jz support team to assist you effectively with enquiries, complaints or technical issues.
- Platform security: To detect suspicious activity, prevent fraud and ensure the integrity of the platform is protected for all users.
- Service improvement: To understand usage patterns and enhance the quality of the platform experience, including on mobile devices.
- Legal compliance: To fulfil applicable legal and regulatory obligations under Malaysian law.
3Cookies & Usage Tracking
The 1jz platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you access our website or app. We use three types of cookies:
Required for core platform functions such as login, active sessions and security. Cannot be disabled.
Collecting anonymised usage data to help us understand how users interact with the 1jz platform.
Saves personal preferences such as language and display settings to improve your experience on the platform.
You can manage or disable non-essential cookies through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the 1jz platform.
4Data Storage, Security & Third-Party Sharing
Storage & Security
1jz uses industry-standard encryption to protect all user personal data during transmission and storage. Our servers are safeguarded by multiple layers of security controls, including firewalls, intrusion detection systems, and continuous monitoring. Access to user personal data is restricted to authorised personnel only, and all such access is subject to regular auditing.
Your data is retained for as long as your account remains active, and for the period required under Malaysian law following account closure. Once data is no longer needed, it is securely deleted in accordance with standard data disposal procedures.
Third-Party Sharing
1jz does not sell, rent, or disclose your personal data to third parties for marketing purposes. Limited data sharing only occurs in the following situations:
- Payment processors: MYR transaction information required to process deposits and withdrawals is shared with licensed payment processors bound by strict confidentiality agreements.
- Legal authorities: We may disclose information when required by court order or lawful request from Malaysian authorities.
- Security: In confirmed cases of fraud or serious security threats, relevant information may be shared with the appropriate authorities for investigation purposes.
5User Rights & How to Contact Us
Your Rights as a User
As a 1jz platform user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You can update or correct inaccurate personal information through your account settings or by contacting our support team.
You may request the deletion of your account and associated data, subject to any applicable legal retention requirements.
Privacy Policy Updates
1jz reserves the right to update this Privacy Policy at any time to reflect changes in privacy practices or legal requirements. Users will be notified of any material amendments via email or a prominent notice on the platform. Continued use of the platform after such notice is considered acceptance of the updated policy.
Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy or how 1jz handles your personal data, please reach out to our team by email at:
You may also refer to FAQ page for answers to common questions about privacy and account management. Our team will endeavour to respond within a reasonable timeframe to ensure clear and effective communication.
Questions About Your Data?
Check out our FAQ or sign up with confidence — your privacy is protected every step of the way.